Shipping policy

Shipping Policy

Thank you for shopping with PawAndMillo. Here's everything you need to know about how we get your order to you.

Order Processing
All orders are processed within 1 to 3 business days. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow its journey.

Shipping Times
Estimated delivery time is 8 to 15 business days, depending on your location. Please note that delivery times may occasionally be longer during busy periods or due to factors beyond our control.

Shipping Costs
We're proud to offer free shipping on all orders.

Where We Ship
We currently ship to the United States, United Kingdom, Canada, Australia, New Zealand, and Ireland. If your country isn't listed, contact us and we'll do our best to help.

Tracking Your Order
Once your order is dispatched, you'll receive a tracking link by email. If you haven't received tracking details within 5 business days of ordering, please reach out to us at care@pawandmillo.com.

Delays
While we work hard to deliver on time, occasional delays can happen due to customs, weather, or high demand. If your order is significantly delayed, contact us and we'll help track it down.

Questions?
We're here for you 24/7. Email us anytime at care@pawandmillo.com and we'll get back to you as soon as possible.